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    Apr 07, 2014

    Power fault jams up NEL for an hour

    TRAIN commuters on the North East Line (NEL) were delayed for almost an hour yesterday, due to a power fault, said rail operator SBS Transit.

    The fault affected services headed towards Punggol.

    SBS Transit sent out an alert at 7.06pm via its mobile information app Iris, telling commuters to expect 20 minutes of additional travel time.

    In an update at 7.35pm, it said that free bus rides were available at designated bus stops between Dhoby Ghaut and Potong Pasir stations.

    Services were eventually restored at 7.59pm, the operator said in an update, while the free bus rides ceased at 8.53pm.

    One of the commuters who was caught in the delay sent a picture to citizen journalism site Stomp, noting that delays on the NEL had been occurring more frequently recently.

    Last Saturday, a stalled train at Clarke Quay station delayed services on the NEL, affecting about 1,000 commuters.

    SBS Transit spokesman Tammy Tan said a train travelling towards HarbourFront had stalled at Clarke Quay Station, and had to be moved out so that regular service could continue.

    On March 21, a power fault disrupted service along a stretch of nine NEL stations for more than 30 minutes, affecting 5,900 commuters.

    The spate of delays comes amid SBS Transit's efforts to improve its network. It is replacing problematic parts of the NEL overhead power system, and carrying out a mid-life upgrade of major systems on its 10-year-old trains.