iPhone 7 supply shortages leave customers fuming
SOME consumers who ordered and paid for the new iPhone 7 and 7 Plus will not be able to get their phones today due to "delays" on Apple's end.
Complaints have flooded the Facebook pages of StarHub, M1 and Singtel but the telcos explained that the delay was due to Apple.
One StarHub customer said she received an SMS from the telco earlier yesterday, notifying her that the jet black and silver models will not be available
at today's launch "due to a last-minute change in iPhone 7 availability at the supplier's end".
She was asked whether she would like to change to the rose gold or black models.
One M1 customer also complained that the model he bought will not be available for
"Can I know what is the point for the pre-order?" asked the customer going by
the moniker James Koh JL.
To this, M1 replied: "Apple has informed us that some iPhone 7 and iPhone 7 Plus stock has been delayed and will not arrive this weekend. As such, some customers' handsets will not be available for collection."
Due to technical issues, Singtel could not sell
the phones as planned on Wednesday.
It started sales only at 10am yesterday.
At 9.45am yesterday, Singtel said on its Facebook page: "We have been informed that stocks for
iPhone 7 and iPhone 7 Plus in jet black, in all capacities will not be arriving on Sept 16 as planned."