How to help your staff enjoy their work
IT HAS often been said that human resource is the greatest asset of an organisation. However, the truth is that human resource is only an asset if the people working there have a positive attitude towards work.
In my consulting work with organisations, I have found that the attitudes of people have a significant impact on their productivity and quality of work.
Here are specific strategies for leaders to get people to develop a positive attitude towards work:
If leaders want people to have a positive attitude towards work, they need to first respect the work they are assigning to others. They must not treat work as if it is a chore to be dumped into someone's "in" tray and abdicate all responsibilities.
Instead, they must treat work as an important assignment to develop and grow themselves. It must be reflected in their thinking, words and actions when they delegate work to others.
MAKE WORK FUN
Subordinates are more likely to look at work positively if leaders can help to create an environment where the work itself is fun. This means allowing others to come up with new ideas and encouraging people to do things differently.
Work should be treated like a game whereby players use their various talents to achieve the desired results in a fun and enthusiastic manner.
PROVIDE MEANING IN WORK
Work should not just be about meeting organisational goals. It should be meaningful to individuals.
Work can help individuals develop their self-confidence. For example, a young sales executive who learns how to make a good presentation and close a sale will develop a new level of confidence.
Likewise, work can help one develop courage and self-belief. Work provides meaning, not just through the tasks we do but through the value it adds to others and their lives.
MAKE WORK A TALENT EXPRESSION
No one can ever achieve great success with talent alone. It is through work that one gets the chance to transform one's talents into a spectacular outcome.
For example, someone with a great speaking ability will come to no avail unless he utilises it to excel through his work. So, a litigation lawyer can practise his great speaking ability to become an outstanding professional while in court.
Leaders must, therefore, encourage people to fully utilise their talents at work.
RECOGNISE OUTSTANDING WORK
People will be more positive towards work if it comes across as something desirable rather than obligatory.
How, then, can we make work desirable rather than obligatory?
One effective way is to recognise outstanding work. Like it or not, people crave recognition. People become more motivated if they are recognised for their outstanding work.
Leaders can help people view work positively, if they provide the necessary support and recognition for these achievers.
THE STAR/ASIA NEWS NETWORK
The writer is a panel speaker for social enterprise Leaderonomics.