Nov 19, 2013

    Confusing job titles can work against you

    OBSCURE job titles are not only confusing, but can also end up hurting your career, a new study has shown.

    Reseachers from the Boston College have found that workers who need to explain their jobs to other people are paid less and are less satisfied, Business News Daily reported.

    "If people don't understand what you do, they tend to devalue what you do," said Dr Michael Pratt, professor of management and organisation at Boston College and co-author of the study.

    "They don't understand why you're making all this money. 'Why should I pay you all this money?' is a common question these professionals keep hearing."

    The research, which was published in the Academy Of Management Journal, examined 24 architects, 13 nurse practitioners, 17 litigation attorneys and 31 certified public accountants.

    The researchers picked those professions because people in them often have to explain their job tasks and functions to prospective clients and customers.

    Clients often question those professionals as to why they should hire them.

    For example, Dr Pratt found that clients asked why they should hire an architect if they can hire a contractor, or why they should talk to a nurse when they need a doctor.

    But there is hope. Dr Pratt suggests professionals clearly describe their job tasks and functions to clients, demonstrate their job skills and get to know clients, in order to avoid confusion about their jobs.

    "Even if clients do understand a profession, it may be appropriate for a professional to manage clients' expectations to maintain initial trust, as gaining trust back after it has been lost may be even more difficult than gaining trust in the first place," he said.